Australia’s life insurers are committed to delivering a high level of service to all of our customers every day, including the ten million Australians who hold insurance through their superannuation.
Today’s announcement by the Federal Government will strengthen the service standards in place for the millions of Australians who benefit from our nation’s world class superannuation system.
“Life insurance works hand in hand with super to protect people’s nest eggs and allow them to have a dignified and financially secure retirement if they can’t live a full working life,” said Christine Cupitt, CEO of the Council of Australian Life Insurers (CALI).
“For many people, the life insurance they have in their superannuation is the only type of cover they have or will ever have.
“People rightly expect their life insurance claims to be dealt with quickly and efficiently.”
CALI will participate in the Government process to develop these new standards.