Our Policies

Cyber and information security

Protecting customer privacy is fundamental to the way life insurers do business. Our members take this responsibility seriously and have implemented a range of physical, electronic and other safety measures to protect the security, confidentiality and integrity of the personal, and often sensitive, information they hold.

Cyber security risks for Australian businesses and consumers are rapidly evolving every day.

Australia’s life insurers are taking proactive steps to ensure the life insurance industry stays up to date with how to best protect customer privacy and security online.

Life insurers are subject to strong prudential regulation that includes rigorous operational risk and cyber security requirements including for third party service providers.