CALI responded to AFCA’s joint consultation on its Approach documents in relation to non-disclosure and misrepresentation, and the duty to take reasonable care not to make a misrepresentation.
To support AFCA’s objective of predictable, efficient and timely resolution outcomes, CALI identified and made recommendations in relation to several issues with the proposed amendments to both Approach documents.
Disclosure duties in life insurance underwriting processes are critical to ensuring that cover remains accessible, affordable and sustainable for all Australians.